Mobile application that has changed the user experience in the field of mobile banking
Project objective
At Alfa-Bank Belarus, they were striving to refocus their channels at mobile first, as well as win the customers from a “born with a phone” generation. The development of InSync - a mobile bank with a wide feature set and new experience of interaction - came as the solution to these problems.
Everything is visual and at hand
- InSync desktop is more like the desktop of a messenger: the icons of your preferred payments, transfers and accounts. Everything you need for work is on one screen. A key feature is Drag & Drop gesture support.
Become a bank customer and get a loan without a visit to the office
- You only need to install the app, fill in a questionnaire and shoot a short video to get a loan or apply for a card. A loan confirmation will arrive in a minute, and a courier with a card - soon after.
A client records a video which is decomposed to compare with the user's photo, previously downloaded from the passport, and for speech recognition to compare with the pattern phrase that the user told when recording the video. We integrated the interaction between the three teams - bank, server and recognition service.
Banking application is not necessarily something boring
- Customer’s unique character is one of Alfa-Bank’s Belarus priorities, so InSync makes it possible to highlight this character - you can modify and set almost everything in the mobile bank: colour and location of the icons as well as the desktop screen.
Due to irregular user interface elements that were not always consistent with Material Design Google, we were programming our own Custom View components on an industrial scale.
Mobile bank that does not stop developing
- InSync Now news feed inside the app
- Gamification which has made work with inSync much more fun
- Share the bill among friends
- Piggy bank with three refill options
- Online insurance for keen travellers
- PIN code that a user selects themselves
Due to the use of agile methods, we have achieved a high level of cooperation between the project team of Alfa Bank and Clevertec. As a result, the 1st release kicked off six months after receiving the order, the second one - another six months later.
Contact us
The InSync desktop has a complex structure with loads of features (icon drag & drop of two types). However, there is no reference implementation of these features in Android, so we had to work at a low level of implementation. Eventually, one desktop took up 11,000 lines of code.
Alexey (Android developer)